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No. Serviq works offline and does not require sign-up or login. Your documents, clients and services are stored on your device.

Everything stays on your phone. Serviq has no server of its own and does not send your business data anywhere. If you turn on backup (a Pro feature), your data syncs through your own iCloud account on iPhone, or through the app’s private folder in your own Google Drive on Android — it still never passes through us. See the Privacy Policy for details.

In Serviq, open Settings › the plan section › the upgrade screen, and tap Restore purchases. On iPhone, make sure you are signed in to the App Store with the same Apple Account you used to buy; on Android, make sure the Play Store uses the same Google Account. Restoring is free and does not charge you again.

Subscriptions are handled by the store, not inside the app. iPhone: open Settings, tap your name, then Subscriptions — or go to apps.apple.com/account/subscriptions. Android: open the Google Play app, tap your profile picture › Payments & subscriptions › Subscriptions — or go to play.google.com/store/account/subscriptions. Cancelling stops the next renewal; you keep Pro until the current period ends.

If you had backup enabled (Pro), install Serviq on the new phone, use the same iCloud account (iPhone) or the same Google account (Android), and turn backup on — your data syncs down. On Android, the system’s own backup can also restore the app’s data on a new phone. Otherwise, on the old phone use Settings › Export data to save a backup file (JSON), move it to the new phone, and import it. The JSON export is also the way to move between iPhone and Android.

Export: Settings › Export data, then choose JSON (a full backup) or CSV (for spreadsheets). Delete: Settings › Delete all data — this permanently removes your local clients, services and documents after a confirmation. It does not affect your App Store or Google Play subscription. Deleting the app also removes its local data.

The watermark appears on the free plan. Upgrading to Serviq Pro removes it, lets you add your own logo, and unlocks unlimited documents, on‑screen client signature, extra PDF templates and reports.

No. Serviq creates simple commercial documents to organise your work and payments. It does not issue electronic fiscal documents, official tax invoices, or tax filings. Check your local rules for what your business is required to provide.

On Android, the interface and generated PDFs are available in 21 languages; on iPhone, in English, Portuguese, Spanish and German (Settings › Language). The assistant that reads written or spoken requests understands English, Portuguese, Spanish and German. The document currency, number and date formats, and wording follow the country you set in your business profile.

No. The built-in rules engine works on any phone, offline and without limits. On a compatible iPhone with iOS 26 or later and Apple Intelligence turned on, or on a compatible Android phone with Gemini Nano, Serviq uses the on-device model by default (the free plan includes 5 uses a month). You can choose the engine in Settings › Assistant. Dictation is transcribed on your phone and the audio is not stored; on Android it needs Android 12 or later with on-device speech recognition.

Yes. Each store sells its own subscription, so Pro bought on the App Store does not unlock the Android app and vice versa. Sync works within the same platform (iCloud between Apple devices, Google Drive between Android devices). To move your data from one platform to the other, export a JSON backup and import it on the other phone.

Please email us at membros96_mapeadores@icloud.com. Steps to reproduce a bug, plus a screenshot, help a lot. We read every message.